Legal

Privacy Policy

Effective Date: [Insert Date]

DC-SOLUTTIONS is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.

1. Information We Collect

  • Personal Information: Name, email, phone number, address, ID (if required for real estate services).

  • Usage Data: Browser type, IP address, pages visited, and interaction time.

  • Service Data: Delivery addresses, property inquiries, and preferences.

2. How We Use Your Information

  • To process service requests and property applications

  • To communicate with you about your bookings and inquiries

  • To improve our website and customer experience

  • For marketing communications (opt-in only)

3. Sharing Your Data

We do not sell your information. Data is only shared with:

  • Trusted partners (e.g., delivery personnel or verified landlords)

  • Government authorities (if legally required)

4. Your Rights

  • Access, update, or delete your data

  • Opt-out of marketing communications

  • Request a copy of your personal data

5. Data Security

We use encryption, firewalls, and secure servers to keep your data safe.

6. Contact

Questions? Email us at info@dc-soluttions.co.uk

Terms & Conditions

Effective Date: [Insert Date]

Welcome to DC-SOLUTTIONS. By using our website and services, you agree to the following terms and conditions:

1. Services Offered

  • Real estate services including buying, letting, and property viewings

  • Local delivery and courier services

2. User Responsibilities

  • Provide accurate and honest information

  • Use our services for lawful purposes only

  • Respect appointment times and service schedules

3. Booking & Payments

  • Fees are communicated clearly before confirmation

  • Payments must be made through approved methods

  • Cancellations or changes should be requested promptly

4. Liability

  • We are not liable for issues beyond our control (e.g., third-party service failures)

  • Real estate listings are provided as-is and availability may change

5. Modifications

We may update these terms from time to time. Continued use of our site means you accept the latest version.

6. Contact

For inquiries: info@dc-soluttions.co.uk

Client Rights

Effective Date: [Insert Date]

At DC-SOLUTTIONS, we believe in transparency and accountability. Here’s what you can expect as a valued client:

1. Right to Information

You have the right to know what data we collect and how we use it.

2. Right to Quality Service

Whether it’s a home viewing or a parcel delivery, we promise clear communication, punctuality, and professionalism.

3. Right to Fair Treatment

All clients are treated with respect, regardless of background, status, or service tier.

4. Right to Resolution

If something goes wrong, you have the right to file a complaint and receive a timely, fair response.

5. Contact for Client Rights

Reach out to clientcare@dc-soluttions.com to exercise your rights or raise concerns.

Thank you for choosing DC-SOLUTTIONS.